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SC HVAC License#: RBH-1122

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Who We Are & The 'WHY' Behind Our Business

Gary & Carrie Lones, passionate owners of Air Conditioning Technical Services, LLC, lovingly referred to as ACTS Heating & Cooling. These twenty years have woven a tapestry of experiences, blending moments of triumph and growth into the very essence of my journey, as I humbly stand at the forefront of the Residential HVAC Industry.

A beacon of excellence, I proudly bear the badge of a South Carolina State Licensed Residential HVAC Contractor - a title that symbolizes my unwavering dedication to upholding the values of quality and professionalism. With licenses, insurance, and bonds shielding me, I confidently navigate the industry landscape, knowing that each project rests on a foundation of integrity and reliability, fostering a profound sense of trust and assurance.

Along the path of industry accolades, I have been adorned with tokens of achievement. As a Rheem Pro-Partner and a respected AEROSEAL Dealer, I stride in the footsteps of excellence, recognized by esteemed affiliations with the Horry Georgetown Home Builders Association (HGHBA), the National Association of Home Builders (NAHB), and the Home Builders Association of SC (HBASC) just to name a few.

My narrative unfolds against a backdrop of milestones and victories, infused with the hues of perseverance and unwavering dedication. From earning educational accolades at Horry Georgetown Technical College (HGTC) to receiving esteemed recognition as "Best of the Beach" for two consecutive years, my journey has been illuminated by moments of distinction and honor. Embracing community initiatives and supporting youth sports, I have woven threads of compassion and kindness into the very fabric of my endeavors, embodying a spirit of generosity and reciprocity in my local area.

Beneath the surface of success lies a poignant tale of introspection and personal growth - a candid acknowledgment of the failures that have shaped my journey. From the shadows of missed opportunities fueled by pride and ego to the invaluable lessons learned from costly mistakes, I have emerged stronger and more resilient. Each setback has molded me into a better man, husband, father, and dedicated business owner, guiding me towards a path of personal and professional growth with newfound humility and clarity.

As I set foot into a new chapter, alongside luminaries like Grant Cardone and Brandon Dawson, my commitment remains unyielding - to embrace the transformative power of the 10X system and propel our business towards greater success and innovation. With every triumph and setback, I etch them into the annals of my narrative, marching forward with a steadfast resolve to redefine the boundaries of excellence and chart a course towards a future illuminated by boundless possibilities and unwavering dedication to growth.

My journey commenced in the bustling heart of Myrtle Beach, SC, where I rubbed shoulders with industry titans in the AC realm. It didn't take long for me to uncover a stark reality - a pervasive lack of integrity among the majority of these companies. Witnessing firsthand the disregard for ethics, the absence of honest labor, and the prevalence of deceptive practices, my resolve was stirred.

The plight of homeowners being exploited struck a chord within me - paying for services that never materialized, being coerced into unnecessary upgrades, or receiving subpar products despite investments in top-tier systems. Fueled by a deep-rooted desire for change, I took a stand and birthed ACTS - an embodiment of unwavering integrity akin to the scriptures, aiming to carve a path illuminated by superior craftsmanship, genuine customer care, and unwavering transparency.


My mission, simple yet profound, resonates with the earnest belief in providing a superlative product that not only meets but surpasses expectations. Upholding the virtues of honesty and trustworthiness that were glaringly absent in the industry, my vision extends beyond mere success - it aspires to redefine and elevate the standards of the HVAC sector, ushering in a new era of excellence and customer-centric values.

And in the words of the late Paul Harvey: "And now you know the rest of the story."

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